Shopify Policies

Return and Refund Policies:

All orders are final. There are no exchanges or refunds issued once an order has been placed.

Refunds are not issued for orders that were unable to be delivered due to insufficient or incomplete shipping addresses provided under your order. If an order is returned to our warehouse due to the following reasons:

  • an insufficient address provided under your original order
  • was refused by the sender
  • sent to an address that is no longer valid

you will be required to pay an additional postage fee to have your item reshipped. There are no exceptions.  No refunds will be issued due to a failure to pay required import taxes and orders WILL NOT be reshipped if they are returned to our warehouse due to a failure to pay required import taxes.

Orders that are returned will be held in our warehouse for 60 days. After 60 days, unclaimed orders are added back into inventory.

Refunds are issued on a case-by-case basis and are only issued for one of the below reasons:

1) You received an incorrect order.

2) You received wrongly shipped items.

3) You received the wrong item in your shipment.

4) Your order was missing items from your original order.

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